Identity verification, building blocks of financial services digitalisation 

Grow your customer base • Keep fraudsters at bay • Meet regulatory compliance 

New customer acquisition is increasingly challenging for financial institutions (FI) as consumers are shifting to the digital channel. Meanwhile, regulators are intensifying the complexity and frequency of risk assessments and Know Your Customer (KYC) checks to mitigate the rising risk of fraud, fueled by reams of personal data compromised in data breaches and cyberattacks. Mobile Verify is the tool to combat these challenges.

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Convenience of digital is an undeniable lure

Banking Identity Verification - Digital Channel

Accounts opened using digital channels (by type of account)

Enjoy the benefits of digital identity verification

Banking Identity Verification - More Customers

Acquire more customers at a lower cost

Banking Identity Verification - Digital Experience

Offer better, safer digital experience than competitors

Banking Identity Verification - Customers Growth

Identify customers in growth markets: young, immigrants, underbanked

Banking Identity Verification - CIP Regulations

Meet Know Your Customer (KYC) and Strong Customer Authentication (SCA) compliance

Banking Identity Verification - Mitigate Risk

Mitigate risk of fraud

Download this white paper by Julie Conroyresearch director for Aite Group’s Retail Banking division. Digital Identity Verification: Convenient and Compliant

Download report now

Instant identity verification clears your pended queue

You know there are good customers in your pended queue. They may be Millennials, immigrants or others with a thin credit file who simply cannot be identified with traditional checks. Asking them to leave the mobile channel and take their identity document to a physical location or fax in a copy isn’t the answer. Those trying to validate identity this way are seeing abandonment rates as high as 90%.

Mobile Verify® is your key to getting good customers out of the pended queue, onboarded and generating lifetime value. 

Watch Pended Queue Video 

Banking Identity Verification - Id Verification